Jacob Tomsky’s book is like Kitchen Confidential for hotels
Jacob Tomsky has spent over a decade in the hotel industry and is willing to share the inner workings of upscale hotels with you – now that he’s safely out.
From a review of Tomsky’s book Heads in Beds: A Reckless Memoir of Hotels, Hustlers and So-Called Hospitality in the New York Post:
He’s seen it all, and his book is meant to be to hotels what “Kitchen Confidential” was to the restaurant industry: a sometimes gross, often hilarious exposé of unethical practices combined with sympathetic tips for you, the poor, hapless consumer.
How bad could it be, you ask?
When not screwing with guests, staffers will often use vacant rooms to have sex — sometimes, just an hour or so before you check in. Chances are it happened on top of the bed you’re sleeping in, and chances are they never called housekeeping before you arrived.
Also: That duvet? Never remove the cover. That, at least, gets cleaned occasionally, but the duvet itself? Never. All of your drinking glasses have been cleaned not with soap and water but furniture polish — it really makes them sparkle. And if you’ve been having trouble accessing your room with your key card, it means you’ve pissed off someone at the desk, and they’ll re-activate your key card when they see fit. (It’s called “key-bombing.”)
Read the whole review for more gory details. Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-Called Hospitality is available from Amazon.com today. A Kindle edition available so you can snag a copy to read on the plane – before you get to your hotel.